One-on-one online coaching
CV Channagiri, Director Program Management, Thomson Reuters, New York:
"Rolf provided valuable coaching and was generous with the time I needed to complete the course given my day-job
commitments. I found the course extremely useful. It brought together various facets of my background, experience and
exposure, and helped me with the 'formula' I could leverage to craft tight, crisp, effective and goal-directed reports
I prepare for senior management."
Caroline Wainaina, Program Manager, Thomson Reuters, New York:
"The course was a great learning experience for me especially as I have to send numerous emails every day,
and need to capture the reader's attention immediately. I always put a lot of thought into everything I write and send out,
but now I do it more than ever."
Bruce Pierce, Thomson Reuters, Director, Investment Banking PMO, New York:
“I both enjoyed the online course and found it to be quite useful.
It distils some things that I already knew, at least subconsciously, and others that
hadn’t occurred to me into digestible and ‘actionable’ pieces. As I write my daily
emails I find myself becoming conscious of where I might be rambling or burying the
message and bringing it to the fore. I credit your course with helping to crystallize
this for me and showing me how to do it. I’ll recommend the course to others in my team."
Nicki Lesirge, Marketing Manager, Mitre Sports International, London:
"I am so pleased with the skills I have gained on this writing course. I have not only learnt
some invaluable writing techniques that I will no doubt use throughout the rest
of my life, I have also gained huge amounts of confidence in my writing ability.
Rolf offered lots of encouragement, and although the entire course was done remotely,
I feel I gained more having the one to one sessions over the phone than I would
in a classroom full of students. The online part of the course was so clear and
well structured that I found it extremely easy to learn from, and then the exercises
that followed ensured I was putting the skills I had learnt into action. I would
recommend this writing course to anyone."
On-site workshops
Carmela Savoca, Head of Marketing - Post Trade Services Reuters Sales and Trading,
London:
"This was an excellent writing course that will help me structure my communications better.
Afterwards I went straight back to my desk and deleted a document I had been struggling
with for a while and started anew."
Karen Almeida, Head of European Investor Relations, Reuters London:
"As you know, this year’s (2006) Reuters Annual Review was awarded the Clear English
Standard by the Plain Language Commission. I was particularly pleased that Reuters
was the first FTSE 100 company to have achieved this accolade. Our success was due
in no small measure to your course, which did an excellent job of helping to make
my writing clear, structured and relevant. My jargonometer is now tuned to ‘high’,
the passive tense is relegated to a dusty corner and my subordinate clauses are
well and truly under control."
Stephane Vincent, Service Owner, Reuters Trade and Risk Management, Paris:
"Rolf came to Paris to train 3rd level customer support staff in Reuters Financial
Solutions. It was an absolutely on-topic session, just what the whole support group
of more than 30 staff needed. This customized training transformed our ability to
communicate efficiently with our partners through email. We will definitely recommend
Rolf to other departments."
Kathy Komar, SVP Reuters Global Head of Projects, Search and Content Technologies,
New York:
"Rolf's class brought a wonderful fresh new perspective to the project management
team. The team is now writing shorter, more effective emails escalating the key
issues to senior management in a very effective manner. This has dramatically improved
the response! The waiting list for Rolf's course continues to grow!"